Privacy Policy

🔐 Privacy Policy for TopTierRC

Effective Date: May 13, 2025

1. Overview

TopTierRC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.toptierrc.com (the “Site”), and how we comply with applicable privacy laws, including GDPR and CCPA.

2. Personal Information We Collect

When you visit the Site, we collect the following types of information:

a. Identity & Contact Data

  • Name, billing/shipping address, email, phone number

b. Order & Payment Data

  • Order details, payment information (processed securely via Shopify Payments, we do not store your card details)

c. Technical Data

  • IP address, browser type, device info, geolocation, operating system, referring URLs

d. Usage Data

  • Pages viewed, time spent on pages, links clicked, referring/exit pages

e. Marketing Data

  • Preferences in receiving marketing communications

3. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Communicate with you (order updates, support, promotions)

  • Analyze site performance and improve user experience

  • Detect and prevent fraud

  • Comply with legal obligations

4. Sharing Your Information

We share your information with trusted third parties only as necessary:

  • Shopify – hosts our store and powers checkout

  • Consentmo GDPR – manages cookie consent and privacy requests

  • Service Providers – payment gateways, shipping services, analytics tools

  • Legal Authorities – only if required to comply with applicable law

We never sell your personal data.

5. GDPR & CCPA Rights

If you are an EU or California resident, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability (receive a copy in a portable format)

  • Opt out of marketing at any time

Submit requests at: support@toptierrc.com

6. Cookies & Tracking

We use cookies and similar technologies for performance, analytics, and marketing.

  • On your first visit, a cookie banner (powered by Consentmo GDPR) will ask for your consent before non-essential cookies are used.

  • You may manage your preferences or withdraw consent at any time by clicking the “Manage Cookies” link in the footer.

See our Cookie Policy for full details.

7. Data Security

We implement industry-standard security measures to protect your information. While no system is 100% secure, we take all reasonable precautions to keep your data safe.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.

9. International Transfers

Your data may be processed in the United States and other countries. By using our Site, you consent to this transfer.

10. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

11. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, contact:

TopTierRC
📧 Email: support@toptierrc.com
🌐 Website: www.toptierrc.com